Your privacy matters to us. This Privacy Policy explains exactly what personal data 34jili collects, why we collect it, how we use it, and the rights you have under Philippine law.
Scope of this Policy: This Privacy Policy applies to all personal data processed by 34jili in connection with your use of the 34jili website, mobile platform, and related services. By registering an account or using the 34jili platform, you acknowledge that you have read and understood this Policy.
34jili ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming services. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.
This Policy describes the types of personal data 34jili collects from users in the Philippines and elsewhere, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject. Please read this Policy carefully alongside our Terms and Conditions and Responsible Gaming Policy.
If you have questions about this Policy or about how 34jili handles your personal data, please refer to Section 15 for contact details.
For the purposes of the Data Privacy Act of 2012 and this Policy, 34jili is the personal information controller responsible for the personal data collected through the 34jili platform at 34jili.net.
As the personal information controller, 34jili determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently. Our designated Data Protection Officer (DPO) can be reached using the contact details provided in Section 15 of this Policy.
34jili collects the following categories of personal data from users of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., PhilSys, SSS, passport) | Yes – for KYC |
| Contact Data | Philippine mobile number, email address, residential address (city/province) | Yes – for account |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, deposit and withdrawal history | Yes – for transactions |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Yes – for service |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatic |
| Usage Data | Pages visited, features used, click paths, session timestamps, referral source | Automatic |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with 34jili | When applicable |
| Verification Documents | Scanned or photographed copies of government IDs, selfies for liveness checks, proof of address documents | Yes – for KYC |
34jili does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect information about your religious beliefs, political opinions, or health status unless you voluntarily provide such information in a support communication.
34jili collects personal data through the following means:
34jili processes your personal data only for specified, explicit, and legitimate purposes. The table below summarizes our primary processing activities and the legal basis for each under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Identity verification (KYC) and age verification (21+) | Legal obligation; legitimate interest |
| Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank | Performance of contract |
| Anti-money laundering (AML) and fraud prevention | Legal obligation; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Platform security and abuse prevention | Legitimate interest |
| Regulatory reporting to PAGCOR and other authorities | Legal obligation |
| Personalized promotions and marketing communications | Consent (opt-in) |
| Platform analytics and service improvement | Legitimate interest |
Where 34jili relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
34jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom 34jili shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
34jili will never share your personal data with advertisers, data brokers, or unaffiliated third parties for commercial marketing purposes without your explicit prior consent.
34jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted, anonymized, or destroyed in accordance with 34jili's data disposal procedures.
34jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While 34jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 34jili immediately if you suspect unauthorized access to your account.
34jili uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens — required for the Platform to function | Session |
| Functional | Remembering your language preference, game settings, and display preferences | Up to 1 year |
| Analytics | Understanding how users navigate the Platform, identifying popular features, and improving performance | Up to 2 years |
| Marketing | Delivering relevant promotional content to users who have opted in to marketing communications | Up to 1 year |
Strictly necessary cookies are placed automatically as they are essential to the operation of the Platform. All other cookies are placed only with your consent, which you may provide or withdraw through the cookie preference settings available on the Platform.
You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 34jili platform.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 34jili:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. 34jili will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Please note that certain rights may be subject to limitations where processing is required for compliance with a legal obligation, for the performance of a contract, or for the establishment, exercise, or defense of legal claims.
The 34jili platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 34jili does not knowingly collect personal data from persons under the age of 21.
If 34jili becomes aware that personal data has been collected from a person under 21 years of age, that data will be immediately deleted and the associated account will be closed. If you believe that a minor has registered on the 34jili platform, please contact us immediately using the details in Section 15.
Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to online gaming platforms.
In the course of providing its services, 34jili may transfer your personal data to service providers or partners located outside the Philippines, including in jurisdictions where data protection laws may differ from those in the Philippines.
Where such transfers occur, 34jili ensures that appropriate safeguards are in place to protect your personal data, including:
By using the 34jili platform, you acknowledge and consent to the transfer of your personal data to recipients outside the Philippines, subject to the safeguards described above.
The 34jili platform may contain links to third-party websites or services, including payment gateways and game provider portals. This Privacy Policy applies solely to data processed by 34jili and does not cover the privacy practices of any third-party websites or services.
34jili is not responsible for the content, privacy policies, or data practices of any third-party websites. We encourage you to review the privacy policy of any third-party website you visit before providing any personal data.
34jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the 34jili platform following the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how 34jili protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 34jili, please contact our Data Protection Officer:
If you are not satisfied with 34jili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For all data privacy inquiries, please include your registered account email address and a clear description of your request so our DPO can assist you as efficiently as possible.
Beyond the legal text, here is what our commitment to data privacy looks like in practice for every Filipino player on the platform.
Every piece of data you send to 34jili — from login credentials to GCash transaction details — travels over SSL/TLS encrypted connections. Your information is never transmitted in plain text.
34jili's data practices are built around the Data Privacy Act of 2012. We maintain a registered Data Protection Officer and follow NPC guidelines for all personal data processing activities.
34jili will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to provide and improve the 34jili gaming experience.
Access, correct, or request deletion of your data at any time. Our DPO team responds to all verified data subject requests within 15 business days — no runaround, no delays.
Non-essential cookies are only placed with your consent. You can review and update your cookie preferences at any time through the Platform's settings — full control, always.
34jili maintains a documented incident response plan. In the unlikely event of a data breach, we notify the NPC and affected users within the legally required timeframes — no hiding, no delays.
Now that you know how 34jili handles your personal data, join hundreds of thousands of Filipino players who trust us for a safe, transparent, and genuinely enjoyable online casino experience.
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